Not Getting KARE 11 Digital?

3:31 PM, Jul 30, 2009   |    comments
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Not getting KARE 11 Digital?
Q & A

Q.: Did you do a re-scan of your DTV converter box or HDTV?
A.: On June 12th, KARE-TV (and KMSP-TV) switched back to their old analog channels (11 & 9). In order for your converter box or HDTV to recognize these channels, you need to re-scan or re-program .

Q.: Still no channel 11? You may have to perform a "hard" or "double" re-scan.
A.: Sometimes the converter box or TV doesn't erase the old information causing a re-scan to fail. In that case, you need to perform the following procedure:

  • Unplug the converter box or HDTV from the AC outlet. Also disconnect your antenna from the converter box or HDTV.
  • Wait 30 seconds. Plug the converter box or HDTV back into the AC outlet. DO NOT RECONNECT THE ANTENNA!
  • Perform a re-scan or re-program. This should erase all channels.
  • Re-connect the antenna and perform another re-scan or re-program. You should now receive all channels.

Q.: Still not getting KARE-TV? Maybe it's your antenna.
A.: In order to receive KARE-TV (and KMSP-TV) you need a VHF antenna. All other channels are on UHF. So make sure you have a combination VHF/UHF antenna.

Q.: Still not getting KARE-TV or the signal freezes or pixilates?
A.: You may have to make antenna adjustments and re-scan multiple times to get the signal. If you have a weak signal you can use a feature on your DTV converter box or HDTV to optimize your signal. The DTV converter box Remote has a button called Signal Strength (or something similar). Push that button and you'll get a numerical or meter readout. You want to adjust your antenna to get the optimum or strongest signal. Most HDTVs also have this feature, but you have to dig for it - it's usually under a Diagnostics sub-menu (check your TV operations manual for details).

Q.: Still not getting our signal?
A.: If you still are having problems, there are a couple things you can do. If you have an indoor rabbit-ears antenna, first adjust the length to 2/3s fully extended. Secondly, make sure the antenna is not located directly behind the TV, especially if it's a LCD TV. Move to various locations - sometimes just moving it a little can make a big difference. Finally, if you're still having problems, you may want to consider a rooftop antenna, either placed on your roof or in your attic. The higher and bigger the antenna, the better your reception will be. Already have a rooftop antenna? Try an antenna amplifier.

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