WOODBURY, Minn. - Neighbors want a local motel to be held accountable after police were called their hundreds of times over the past year.
The most serious call was a hostage situation on August 31st at the Red Roof Inn where an officer shot and killed a man.
Wednesday night, Melanie Snyder addressed the city council and delivered hundreds of petition signatures in hopes of making sure the motel cleans up its act.
"They have made some changes," she said of Red Roof Inn. "But I want a timeline of when they have to make sure they are still clean because I don't want another incident to happen."
After a meeting with city officials, the Red Roof Inn agreed to make changes, but it's up to the motel when those changes are implemented.
"The state of Minnesota has the nuisances laws that the city of Woodbury following if the property doesn't follow their end of the agreement," Synder argued.
The Red Roof Inn did not comment Wednesday, nor did Woodbury officials.
Red Roof Inn has agreed to improve security, including its check-in procedures. It appears some of those changes have already taken place.
Snyder says Red Roof Inn now requires customers to be 21 years or older to rent a room and they have to provide a credit card.
And the motel has agreed to more training.
"The Woodbury Public Safety Department proposed to develop a guest services staff training program for hotel front desk personnel in Woodbury. Red Roof Inn agreed to be the first hotel to participate," the city said in a statement last week.
The city's entire statement is below.
"The City of Woodbury and Red Roof Inn management met last week in follow up to a recent event at the property.
The meeting was highly cooperative and productive, and all shared a common goal: to ensure the safety and security of guests, employees and the general public at the Red Roof Inn.
The Red Roof will take specific actions to modify security at the property. Red Roof will enhance its check-in procedures, and all guests will be instructed of the hotel's zero tolerance policy for illegal and inappropriate behavior.
Additionally, the Woodbury Public Safety Department proposed to develop a guest services staff training program for hotel front desk personnel in Woodbury. Red Roof Inn agreed to be the first hotel to participate.
Red Roof will continue its long-standing cooperative relationship with local authorities and police. The City of Woodbury and Red Roof Inn have committed to an open and ongoing dialogue to ensure shared interests are met."
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