EDEN PRAIRIE, Minn. -- The Minnesota Vikings have announced the refund and credit policy that will affect the original account owner of record for Giants-Vikings tickets purchased through the Vikings and Ticketmaster only.
Vikings season ticket owners:
Season ticket owners and five-game package purchasers will have their accounts automatically credited for the Giants game to their 2011 Season Tickets.
Single-game tickets purchased through Ticketmaster:
Fans who purchased single-game tickets by telephone or the internet through Ticketmaster will receive a refund to the credit card used for the original purchase, including fees (except UPS and InStore Pick Up, if applicable) within 7-10 business days.
If tickets were purchased in person through a Ticketmaster outlet, then the original tickets must be returned to the same outlet, where purchased, to receive a refund.
Single-game tickets purchased through Vikings ticket office:
Fans who purchased tickets directly from the Vikings ticket office at Mall of America Field need to return the original game tickets ONLY if the tickets were purchased in person at the Vikings ticket window and NOT part of a Season Ticket or five-game package or purchased at a Ticketmaster outlet.
Group and mail order tickets purchased through Vikings ticket office:
Group or mail order ticket purchasers will automatically receive a refund to the same credit card from the original purchase.
The Vikings say fans who purchased tickets from a source other than the Vikings or Ticketmaster must contact that specific source for a refund.
The Vikings are not responsible for refunds to purchasers of tickets through other sources.
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