Wild to credit season ticket holders during lockout

2:25 PM, Sep 17, 2012   |    comments
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ST. PAUL, Minn. - You'll forgive Minnesota Wild season ticket holders if they seem down in the dumps this week.

The euphoric high of signing Zach Parise and Ryan Sutter over the summer has been replaced by the major buzzkill of a NHL lockout.

Team officials know the news from this weekend is hitting fans hard, so they're moving quickly to ease the sting of the wound as much as they can.

The club announced Monday that season ticket holders will be credited for every game that is cancelled by the work stoppage.

Those who have paid for their ticket packages in full will have their accounts credited with 10 percent interest on the value of those tickets.

Once games are cancelled by the NHL fans can also ask that the value of those tickets be refunded without the 10 percent interest credit. 

The same formula is true for fans who have prepaid for parking.

Wild officials will notify fans of official game cancellations by email, Facebook or Twitter, as soon as that decision is handed down by the NHL.  For more information and answers to frequently asked questions on tickets during the NHL work stoppage, check the Minnesota Wild website.  

Printed below is a letter sent to season ticket holders from Wild Chief Operating Officer Matt Majka.

Dear (ticketholder),

The Collective Bargaining Agreement (CBA) between the NHL and the Players' Association expired without a new agreement having been reached. As a result, the opening of training camps may be delayed and it is possible that games in the 2012-13 regular season may be cancelled. The Wild organization apologizes for the inconvenience this necessary action will cause our loyal fans.
Our relationship with you, a valued Season Ticket Holder, is very important to us, and we have put in place a program which we believe will allow you to add value to your investment with the Wild, even if games are missed.

Once a new CBA is agreed upon, you will receive a credit on your account for missed games, if any, plus 10% interest (APR) on the dollar value of tickets for those games (that interest will be calculated on a daily basis between the date of the cancelled game and the date of the newly confirmed NHL season schedule). The ensuing credit on your account for the value of missed games and calculated interest can be applied toward future games, playoffs or subsequent season renewals.

If you find it necessary to forego the game credit and interest payment approach, we request that you contact your account representative to initiate the refund process for the value of any cancelled games which are not rescheduled. To allow for the possibility of rescheduled games, refunds will not begin until after the NHL has confirmed any cancelled games will not be rescheduled.

As always, please feel free to contact , your Fan Relations Account Representative at with any questions or concerns you may have. In addition, we've produced an online FAQ document that you can access at www.wild.com/cbanews.

We look forward to welcoming you back to Xcel Energy Center! 

(Copyright 2012 by KARE. All Rights Reserved. This material may not be published, broadcast, rewritten or redistributed. )

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